We ship orders via UPS. You are able to select the shipping level (ground or air delivery) during the first stage of the checkout process. You’re welcome to use your own FedEx or UPS account. Most Internet orders are shipped within 1-2 business days Shipment will be FOB Dallas.
All orders are shipped via UPS ground. We can ship 3rd day, 2nd day or overnight if requested. . Orders with higher shipping levels will be given higher priority (eg. Next Day & Second Day Air orders will be given priority over Ground).
C.O.D. orders are shipped only upon request but only via money order or cashier’s check. We do not ship COD company check.
All claims must be filed within 7 days for damaged goods. Please note that you are responsible for shipping costs on returns. Please call for return authorization or email us at firstname.lastname@example.org before returning merchandise. All products must be returned in the same manner they were shipped. There are no exchanges and refunds. All returns must be sent to Trendz Mart, 9979 Monroe Dr. Dallas TX 75220.