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Toll Free ( 877-338-8736 ) | Fax:(214) 351-3166 | Email:sales@Trendzmart.com

FAQ's

Why should I buy from Trendz Mart Co?
Trendz Mart is a watch dealer that you can trust. In business for over 20 years, We offer you quality, top selling watches at volume pricing. Trust us to send you only what you’ve ordered, no substitutes without your approval. Trust us to deliver every order on time and packed professionally. We ship immediately and daily. All orders made by noon are shipped same day. Our fast shipping gets our customers their watch inventory where it needs to be - in the retail jewelry and fashion stores.

Where are you located?
Our warehouse is located in Dallas TX. However, we exhibit at several trade shows including Atlanta's AmericasMart, ASD in Las Vegas and more.

Do you have a catalog?
Trendz Mart now offers an online fashion watch catalog with 1000s of items available for viewing and ordering online. Our online website allows us to bring new products to the marketplace much faster. We update our website's New Arrivals category with new products almost daily. Shopping at Trendz Mart  will give your store access to quality fashion watches that are the most recent and best selling trends and styles. Your customers want to come back for more, time and time again.

Who can buy from Trendz Mart?
Trendz mart is wholesale to the trade only. We don’t sell to the public. You must own a business in order to purchase from us.

Do you require a business license?
Customers in Texas are required to fax a copy of their business license. Fax # 214-351-3166

How do I create an account?
Creating an account is simple at Trendz Mart. To create an account just click on: Create an account, then fill the info and click on: submit
 Shopping at www.trendzmart.com is simple, easy, and affordable. Check our  specials and volume discounts.

Do you offer volume discounts?
Yes, even though the minimum is only $50, wholesale orders over $300 receive an additional 25% volume discount. This discount is based on order dollar amount, not on quantities per item. The volume discount is automatically calculated in the shopping cart and displayed near the bottom of the page.

Is it safe to use my credit card online?
 Yes, it is a secured network, we will not charge your credit cart until the order has been process and ready to ship

What is your guarantee?
We guarantee your complete 100% satisfaction. It's our goal to sell only top quality products. Should you receive items that do not meet your expectations or items that are damaged or defective, simply return them within 7 days of the invoice date for credit. Returned items must be in original condition and in original packaging. Items which have been displayed for sale or worn may not be returned.
No credits allowed for shipping.
Returned items may affect your discount.

What quality are your watches?
When you buy from Trendz Mart you are assured you are purchasing high quality products. Our watches are multi- plated for a long-lasting brilliant finish, a quality battery and a Japanese movement (most with 3 hands). Many of our watches come with genuine mother of pearl dials, and genuine Swarovski crystal as noted in the descriptions.

How do I place an order?
To place an order with Trendz Mart, add items to your shopping cart and put your order through online! If you are not comfortable ordering online, you may phone or fax your order to us.

How are your items shipped?
We ship most orders via FedEx. You are able to select the shipping level (FedEx ground or air delivery) during the first stage of the checkout process.

Do you ship internationally?
If you would like to place an order and you live outside the USA, please email us, or call us at 214-351-3913 for further details. 

How soon are most orders shipped?
Most Internet orders are shipped same day for orders placed before 12:00 PM CST. Fax or phone orders and all orders during peak sales periods may take an additional day so please plan appropriately. Orders with higher shipping levels will be given higher priority (eg. FedEx Next Day Air orders will be given priority over FedEx Ground).


Copyright 2013 TrendzMart 9979 Monroe Drive Dallas, TX 75220